Returns & Exchanges
We want you to be as happy with your beads as we are! Intrinsic Trading backs their products 100%. No questions asked!
We gladly accept returns and exchanges
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please keep in mind that we are unable to accept any returns for altered items. Examples of altered items are bead strands that have had their string or wire cut and removed, restrung beads, and damage after the item is received by buyer. For returns that result in the original purchase less than $35 but received free shipping, we'll deduct $6.99 from the refund total to cover our initial shipping cost.
Thank you for your understanding and helping us continue to offer you quality products at the most affordable prices.
Please note we are unable to process returns from our store location nor at our trade shows. If you have any questions or would like to provide us with feedback, please send us an email firstname.lastname@example.org.